When we download an application or buy a new technological product. We want to use it immiately, but if its use requires more specific knowlge, it is key to have instructions that help us use it perfectly.
This instructive process has a name and it is Onboarding. You have probably already gone through a similar experience, however in this blog you will learn what it is but above all how B2Chat does it, its advantages and why we do it differently than any other platform.
As its name suggests, Onboarding is the onboarding process. During the process, customers receive guid guidance on the use of the purchas product or service, so that they can make the most of their purchase without any obstacles.
This guidance can be offer through different means such as:
In-person or virtual meetings.
Instructional videos.
Tutorials.
Guides.
Help Center
Continuous support.
The onboarding process is list of india consumer email usually made up of a series of steps that are appli in a standardiz way to each new client and a core work team with defin roles and responsibilities. These steps may vary depending on the policies of each company, the type of product and the nes of its consumers.
What is the Onboarding process?
In addition to providing guid guidance, the What is the onboarding process aims to empower customers by providing them with surprise your valentine with ai content: 4 fun tools all the resources to manipulate the product or service autonomously and successfully. A good onboarding process increases customer lifetime value (LTV), ruces churn, and turns new users into ambassadors for your product.
At B2Chat we create an Onboarding china lists process in which we guide you through each of the modules of our platform, guaranteeing a complete learning of the functionalities, the scope of each one and support from start to finish.