B2Chat is such a complete platform that each brand uses it for very different purposes. Some companies decide to implement it to sell via WhatsApp, others use it exclusively for collecting leads, and some even choose to sell on an e-commerce site and use B2Chat only to support their products. In this blog, you will learn about some success stories relat to this solution and we will tell you how you can experience its results yourself.
The B2Chat platform is design to streamline the communication that companies have via chat. When this objective is achiev, conversations between companies and customers become much more natural and are very likely to end in a purchase.
How to sell more with B2Chat?
Companies like Constructora Bolívar (Colombia) have decid to use B2Chat as a solution to capture more and better leads. Currently, although they do not close their sales directly through the B2Chat console due to the nature list of tuvalu consumer email of their products, they have manag to go from 3% to 18% effectiveness in collecting prospects after subscribing to B2Chat.
Another success story relat to B2Chat and increas sales is found in the footwear industry. The well-known Colombian brand FreePort initially subscrib to B2Chat to be able to connect several agents to the same WhatsApp line.
How to provide support via B2Chat?
The first years of FreePort B2Chat were dicat exclusively to What is B2Chat support, however, after the pandemic and why you shouldn’t blindly adopt online marketing trends the change in consumer behavior, the brand decid to start selling its products directly through WhatsApp and thus mitigate the effects of the new normal.
B2Chat is also a very useful platform for offering support and customer service via instant messaging , which is why many of the clients of this solution have come to its aid not so much out of the ne to sell more but rather to improve their customer service capacity.
Mattelsa (Colombia), a brand china lists dicat to the design and marketing of clothing, was one of B2Chat’s first clients. They ne to expand their response capacity via WhatsApp and found B2Chat to be the best solution.