Enjoying all the possibilities that B2Chat offers your business is easier when you have a team ready to help you. Learn how to access the different B2Chat help centers and get the most out of your subscription. Keep reading this blog to become an expert in multi-agent and multi-channel services.
If you’re here, you probably already know how B2Chat helps your business grow, but a quick review of all its advantages is always a good idea. B2Chat is a multi-agent and multi-channel service dicat to improving companies’ different messaging channels.
Thanks to the integration with the WhatsApp API and its own developments, brands subscrib to B2Chat can respond from different computers to all messages receiv, regardless of where they come from (Telegram, WhatsApp, LiveChat or Facebook Messenger).
What is B2Chat?
In addition, B2Chat allows for a series of corporate advantages, all of them design to spe up companies’ response times. Some of these are: Generic chatbots, real-time reports and statistics, division and transfer of chats by department, configuration of quick messages, among others.
This large number of list of uk consumer email benefits can be a little difficult to understand at first glance and sometimes companies subscrib to the service have doubts about: how the software works, rates, WhatsApp policies, etc. For this reason, B2Chat has a department specifically dicat to solving all the concerns of its clients and leads, this team is call: B2Chat Support .
How does B2Chat help me?
To start, B2Chat has a Help Center available to its subscribers , which details the step-by-step process of different processes 6 best hubspot crm integrations for wordpress websites in 2024 within its platform. These manuals are divid into departments B2Chat support and thanks to a search bar, companies that have any questions can type a word or phrase relat to their concerns and they will immiately find articles with the answer.
There is also a more personal alternative china lists to resolve questions about the B2Chat service and it is precisely the support team . These members of B2Chat are experts in the operation of the console and the company that wants to contact them only has to start a conversation with one of our advisors and they will review and manage your concern.